Thank you for choosing UNITED ARROWS GLOBAL.
As we approach Golden Week, a major national holiday period in Japan, please review the following information regarding shipping and customer service.
Golde Week Shipping Information
Please be aware that orders placed between April 23 and May 6 may be subject to shipping delays due to the Golden Week holidays in Japan. Delivery schedules may vary depending on the destination country, customs clearance, and local courier operations. While we will make every effort to process and ship orders as quickly as possible, delays may occur during this period.
Customer Service Information
Customer service response times may be delayed during the Golden Week holidays.
・Delayed Response Period: April 29 – May 6
・Regular Service Resumes: May 7
※Please note:
All schedules are based on Japan Standard Time (JST), as our shipping and customer service operations are located in Japan. We sincerely appreciate your understanding during this Japanese national holiday period.
Thank you for shopping with UNITED ARROWS GLOBAL. We appreciate your patience and hope you continue to enjoy a refined and elegant shopping experience with us.