This cookie policy (this “Cookie Policy”) describes the cookies used in connection with the website of the online shop (“Website”) managed by UNITED ARROWS LTD. (“we,” “us,” or “our”). 

We use cookies and other similar mechanisms (collectively, “cookies”) to collect data of the users of this Website (“you” or “your”) while you are browsing this Website in order to distinguish you as a user for the duration of your visit (“session cookie”) and when you return to this Website (“persistent cookie”) 

1. What are Cookies? 

A cookie is a small amount of information that’s downloaded to your computer or device when you visit the Website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the Website, for instance whether it’s their first time visiting or if they are a frequent visitor. We use the following cookies to optimize your experience on the Website and to provide our services. 

2. What cookies do we use and why?

Strictly necessary cookies 

Some cookies are necessary to allow you to browse the Website, use its features, and access secure areas. The use of these cookies is essential for the Website to work. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages. 

Functional cookies

We also use functional cookies to remember choices you have made or information you have provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages.  

Analytics cookies 

We are dedicated to user experience and we use many tools to help us improve the Website and our commerce platform. To this end, we use reporting and analytics cookies to collect information about how you use the Website or our merchants’ storefronts, and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include: 

  • First party analytics cookies
    We use these cookies to estimate the number of unique visitors, to improve the Website, and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. We use these cookies to learn how the Website is performing and make relevant improvements to improve your browsing experience. 
  • Third party analytics cookies
    We also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with the Website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the Website. For more information on Google Analytics, visit Google’s information page here.  

Advertising cookies

Advertising cookies are used on the Website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited the Website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to the Website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here

Social Plug-in

Social and Content cookies are placed by many social media plugins (for example the Facebook ‘like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our platform to improve the experience of browsing and interacting with the Website. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research. 

Cookies Necessary for the Functioning of the Store 

NameFunctionDuration
_abUsed in connection with access to admin.2y
_customer_account_shop_sessionsUsed in combination with the _secure_account_session_id cookie to track a user's session for new customer accounts30d
_secure_account_session_idUsed to track a user's session for new customer accounts30d
_secure_session_idUsed to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected.24h
_shopify_countryFor shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request.session
_shopify_mUsed for managing customer privacy settings.1y
_shopify_tmUsed for managing customer privacy settings.30min
_shopify_twUsed for managing customer privacy settings.2w
_storefront_uUsed to facilitate updating customer account information.1min
_tracking_consentUsed to store a user's preferences if a merchant has set up privacy rules in the visitor's region.1y
_cmp_aUsed for managing customer privacy settings.1d
cUsed in connection with checkout.1y
cartUsed in connection with shopping cart.2w
cart_currencySet after a checkout is completed to ensure that new carts are in the same currency as the last checkout.2w
cart_sigA hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations.2w
cart_tsUsed in connection with checkout.2w
cart_verUsed in connection with shopping cart.2w
checkoutUsed in connection with checkout.4w
checkout_tokenUsed in connection with checkout.1y
customer_account_localeUsed in connection with new customer accounts1y
dynamic_checkout_shown_on_cartUsed in connection with checkout.30min
hide_shopify_pay_for_checkoutUsed in connection with checkout.session
keep_aliveUsed in connection with buyer localization.2w
master_device_idUsed in connection with merchant login.2y
previous_stepUsed in connection with checkout.1y
discount_codeUsed in connection with checkout.session
remember_meUsed in connection with checkout.1y
secure_customer_sigUsed to identify a user after they sign into a shop as a customer so they do not need to log in again.1y
shopify_payUsed in connection with checkout.1y
shopify_pay_redirectUsed in connection with checkout.1 hour, 3w or 1y depending on value
shop_pay_acceleratedUsed in connection with checkout.1y
storefront_digestStores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected.2y
tracked_start_checkoutUsed in connection with checkout.1y
checkout_session_lookupUsed in connection with checkout.3w
checkout_prefillUsed in connection with checkout.5m
checkout_queue_tokenUsed in connection with checkout.1y
checkout_queue_checkout_tokenUsed in connection with checkout.1y
checkout_worker_sessionUsed in connection with checkout.3d
checkout_session_tokenUsed in connection with checkout.3w
checkout_session_token_<>Used in connection with checkout.3w
cookietestUsed to ensure our systems are working correctly1m
orderUsed in connection with order status page.3w
identity-stateUsed in connection with customer authentication24h
identity-state-<>Used in connection with customer authentication24h
identity_customer_account_numberUsed in connection with customer authentication12w
card_update_verification_idUsed in connection with checkout.20m
customer_account_new_loginUsed in connection with customer authentication20m
customer_account_previewUsed in connection with customer authentication7d
customer_payment_methodUsed in connection with checkout.1h
customer_shop_pay_agreementUsed in connection with checkout.20m
pay_update_intent_idUsed in connection with checkout.20m
localizationUsed in connection with checkout.2w
profile_preview_tokenUsed in connection with checkout.5m
login_with_shop_finalizeUsed in connection with customer authentication5m
preview_themeUsed in connection with the theme editorsession
shopify-editor-unconfirmed-settingsUsed in connection with the theme editor16h
wpm-test-cookieUsed to ensure our systems are working correctly.session

Reporting and Analytics

NameFunctionDuration
_landing_pageTrack landing pages.2w
_ orig_referrerTrack landing pages.2w
_sShopify analytics.30min
_shopify_dShopify analytics.session
_shopify_fsShopify analytics.30min
_shopify_sShopify analytics.30min
_shopify_sa_pShopify analytics relating to marketing & referrals.30min
_shopify_sa_tShopify analytics relating to marketing & referrals.30min
_shopify_yShopify analytics.1y
_andShopify analytics.1y
_shopify_gaShopify and Google Analytics.session
customer_auth_providerShopify analytics.session
customer_auth_session_created_atShopify analytics.session
shop_analyticsShopify analytics.1y
unique_interaction_idShopify analytics.10min

3. How Do You Manage Cookies?

You can manage your cookie settings on your internet browser. More information is available here: 

You can also withdraw your consent to the use of cookies at any time by deleting your cookies via your internet browser settings. If you block the use of cookies, some services and functionalities might not be available to you. 

4. Changes to this Cookie Policy

We reserve the right to modify this Cookie Policy at any time. When we make changes, we will revise the “Last Updated” date at the bottom of this Cookie Policy, and any change will be effective immediately upon posting. When we make changes to this Cookie Policy, we will appropriately inform you in advance where such changes impact your rights as a user of the Website or where required by law, for example by posting a notice on the Website. However, your continued use of the Website following the posting of changes will constitute your acceptance of such changes. We encourage you to review the applicable version of this Cookie Policy whenever you use the Website. 

5. More Information

If you have any questions regarding the information in this Cookie Policy, you may contact us at here

Cookie Policy Last Updated and Effective: September 1, 2024