Silver Week Shipping Information
Please be aware that orders placed between September 16th and 23rd may be subject to shipping delays due to the Silver Week holidays in Japan.
Delivery schedules may vary depending on the destination country, customs clearance, and local courier operations.
While we will make every effort to process and ship orders as quickly as possible, delays may occur during this period.
Customer Service Information
Customer service response times may be delayed during the Silver Week holidays.
・Delayed Response Period: September 19th – 23rd
・Regular Service Resumes: September 24th
※Please note:
All schedules are based on Japan Standard Time (JST), as our shipping and customer service operations are located in Japan.
We sincerely appreciate your understanding during this Japanese national holiday period.
Dispatch Time
Orders are typically dispatched from Japan within approximately 5-8 business days after confirmation.
Delivery time
Estimated Delivery Times from Japan depends on：
・Destination country or location
・Shipping method selected
You can choose between different shipping options at checkout.
An estimated delivery time and cost will be displayed for each option.
※Please note:
・There is no guaranteed delivery date for orders sent via postal services.
・Delivery dates quoted at checkout are estimates only.
・We aim to meet the delivery times quoted, but during busy periods, deliveries may take longer.
・Occasionally, circumstances beyond our control—such as extreme weather conditions or customs inspections—may cause delays.
Track your order
You can check your delivery status and monitor your shipping progress by visiting the following page:
🔗Track your order
We appreciate your patience and understanding. If you need support, please contact our support team at here.