■Design
This necklace features plump, elongated heart motifs of different sizes as its focal point.
Paired with a ball chain, it achieves a casual yet stylish finish.
It's also perfect for layering with simpler necklaces.
<CITEN>
~FUTURE ESSENTIALS.~
What makes a good garment for the future?
Perhaps it's clothing that's long-lasting, comfortable, and adaptable to various lifestyles.
CITEN is a brand composed of the essential elements needed to bring such clothing to life.
CITEN represents a new perspective, a new fulcrum, and a new starting point for a new era.
【Notes】
* The product shown in the images is a sample.
* If the product includes 'handling precautions' or 'laundry symbols,' please be sure to check them before use.
* Please note that the actual color of the product may differ slightly from what appears in the product images due to lighting conditions or your computer's display settings. We appreciate your understanding.
* For the most accurate color reference, please refer to the images of the product by itself.
Product Name: Double Heart Ball Chain Necklace Part Number: 42336000025
【Explanation of Outlet Products】
* For outlet products, even if there is damage or dirt on the packaging, if the product itself is not deemed defective, it will be sent as is.
* Returns, content changes, or additional orders cannot be accepted after the order is confirmed.
* Sale items may be subject to price changes without prior notice; however, price adjustments for items already purchased cannot be accommodated. Additionally, the price on the tag may differ from the purchase price.
* In the event of receiving a "defective product" or a "product different from your order content," exchanges will only be processed if stock is available at the time of your contact. Please note that as these are sale items, if the item is out of stock, we will issue a refund.
SIZE
DETAILS
| TYPE | WOMENS |
| CATEGORY | JEWELRY / NECKLACES |
| COUNTRY OF ORIGIN |
GOLD：MADE IN CHINA
SILVER：MADE IN CHINA |
| MATERIALS |
GOLD：CHAIN: Brass, METAL: Brass, MOTIF: Alloy
SILVER：CHAIN: Brass, METAL: Brass, MOTIF: Alloy |
| CARE | - |
| PRODUCT NO. | 42336000025 |
Silver Week Shipping Information
Please be aware that orders placed between September 16th and 23rd may be subject to shipping delays due to the Silver Week holidays in Japan.
Delivery schedules may vary depending on the destination country, customs clearance, and local courier operations.
While we will make every effort to process and ship orders as quickly as possible, delays may occur during this period.
For detailed information, please refer to our Silver Week Shipping Page.
Customer Service Information
Customer service response times may be delayed during the Silver Week holidays.
・Delayed Response Period: September 19th – 23rd
・Regular Service Resumes: September 24th
※Please note:
All schedules are based on Japan Standard Time (JST), as our shipping and customer service operations are located in Japan. We sincerely appreciate your understanding during this Japanese national holiday period.
SHIPPING
Orders are typically dispatched from Japan within 5-8 business days after order confirmation.
Estimated delivery times vary depending on:
- Destination country or region
- Selected shipping method
At checkout, you can choose from multiple shipping options. Each option will display an estimated delivery time and cost.
Please note:
- Delivery dates provided at checkout are estimates only.
- Orders shipped via postal services do not have guaranteed delivery dates.
- During peak periods, delivery may take longer than expected.
- Unforeseen circumstances such as extreme weather or customs inspections may cause delays.
You can monitor your shipment status anytime via Track your order.
RETURNS
You have up to 30 days from the delivery date to return that are not marked 'SALE' and 'OULET` for a refund to the original payment method for the order.
For detailed information on return conditions and refund eligibility, please refer to our Return & Refund Policy.
